Welcome to the RecyIndia Help Center 🌱

We’re here to make waste management simple, transparent, and hassle-free. Whether you are a household, shop, hospital, temple, institution, waste vendor, or recycling factory, the RecyIndia Help Center provides all the support you need to use the platform smoothly.

Getting Started

RecyIndia is India’s digital waste recycling marketplace that connects waste generators with verified vendors and recycling units.

To get started:

  • Create an account on the RecyIndia website or mobile app
  • List your waste or browse available recyclable materials
  • Schedule a pickup or connect with vendors
  • Track transactions and digital records

RecyIndia helps you convert waste into value responsibly and efficiently.

Who Can Use RecyIndia

The platform is open to:

  • Households and residential societies
  • Shops, offices, and commercial establishments
  • Hospitals, clinics, and laboratories
  • Temples, religious institutions, and trusts
  • Schools, colleges, and educational institutes
  • Waste vendors and scrap dealers
  • Recycling factories and processing units

Anyone generating or recycling waste can use RecyIndia.

Waste Types Supported
Users can buy or sell:
  • Plastic, paper, and cardboard
  • Metal and scrap materials
  • E-waste (electronics, appliances, cables)
  • Glass and packaging waste
  • Construction and demolition waste
  • Organic and bio-waste (where applicable)

Availability may vary based on location and vendor capacity.

Pickup, Transactions & Listings
  • Pickups, pricing, and schedules are decided between users and vendors
  • Vendors are responsible for timely pickup and proper handling
  • RecyIndia does not physically collect, store, or transport waste
  • All transactions are conducted independently between parties


Payments & Pricing
  • Prices are set by vendors or mutually agreed
  • Payments may be made through supported online or offline methods
  • RecyIndia does not guarantee pricing or payment timelines
  • Any payment disputes must be resolved between involved parties


Cancellations & Rescheduling
  • Pickups can be cancelled or rescheduled before the agreed time
  • Last-minute cancellations may attract charges as per vendor policy
  • RecyIndia is not responsible for penalties imposed by vendors


Safety, Trust & Vendor Verification
  • Vendors may undergo verification to enhance platform trust
  • Verification does not imply endorsement or service guarantee
  • Users are advised to communicate clearly and act responsibly
  • All parties must follow applicable waste-management and safety laws


Disputes & Complaints
  • RecyIndia acts only as a technology-enabled marketplace
  • Disputes related to pricing, delays, quality, or service must be resolved directly between parties
  • Repeated complaints or policy violations may lead to account suspension


Feedback & Suggestions

We value your feedback.
Your suggestions help us improve platform quality and user experience. Feel free to share your thoughts anytime.

Need Further Assistance?
📧 Email: support@recyindia.com
🕒 Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM

Our support team is always ready to help.